Help Centre

How can we help?

Answers to the questions we hear most from buyers and brands. Cannot find yours? Call, WhatsApp or email us.

Buying a charger

How does My EV Charger work?

Browse chargers on the AC, DC or LEVDC pages, compare their specs, and press Enquire on the one you like. Fill in a short form and the brand calls you with a quote. My EV Charger does not sell chargers itself.

Does it cost anything to send an enquiry?

No. Enquiries are free and there is no obligation to buy. There is no payment for chargers on this website.

Who will contact me, and how soon?

The brand you chose in the form. Most brands call within one or two working days. If nobody has called after three working days, write to us and we will follow up.

Will other brands call me too?

No. Your enquiry goes only to the brand you selected. To compare quotes, send a separate enquiry to each brand you are interested in.

Why do some specs say Not published?

We show specs exactly as each brand publishes them. When a brand has not published a figure, we say so rather than guess. Ask the brand for the datasheet when they call.

Which charger do I need?

For homes, housing societies and offices, an AC charger of 7.4 to 22 kW usually fits. For highways, fuel stations and fleets, look at DC fast chargers of 60 kW and above. For electric scooters, e-rickshaws and e-autos, look at LEVDC chargers. You can also contact us for help.

Can I get a subsidy for a charger?

Some public charging sites may qualify for support under government schemes, but subsidies are not guaranteed and depend on the location, the implementing agency and the charger. Read our PM E-DRIVE guide and check eligibility before you buy.

Who handles warranty and installation?

The brand you buy from. Price, delivery, installation, warranty and service are agreed directly between you and the brand.

For charger brands

How do I list my company?

Directory listings are free. For product listings and a brand page, see the plans on List your charger and send us the form there.

What does Listed on My EV Charger mean?

It marks a brand with a paid listing. It is not a certification or endorsement. Read How we list brands for the full explanation.

How do I update or correct my product details?

Email us the updated datasheet or the page where the new specs are published, and we will update every page where the product appears.

How do I receive enquiries?

Enquiries for your products are sent to the contact you share with us when you list, with the buyer's name, phone, city, site type and the product they chose.

Business Kit and consultations

What is the EV Charger Business Kit?

A digital kit to help you plan an EV charging business. It is bought through Razorpay and delivered by email or download link.

I paid but did not get my kit.

Check your spam folder first. If it is not there after 24 hours, write to us with your Razorpay payment ID and we will send it again.

Can I get a refund?

Refunds for the Business Kit and consultations are covered by our Refund and cancellation policy. Charger enquiries are free, so there is nothing to refund.

Your data

Who sees my details?

My EV Charger and the one brand you chose in the form. We do not sell your data.

How do I delete my details?

Email us from the address you used, or tell us the phone number you used, and ask for your details to be deleted. Our Privacy policy has the full process.

I keep getting calls after my enquiry.

Tell the brand you no longer want to be contacted, and let us know too so we can pass on your request.

Still need help?

Call us+91 78368 83675Mon to Sat, 10 am to 6 pm IST
WhatsApp+91 78368 83675Quick questions and updates
Emailbusiness@myevcharger.inReply within 24 hours
LocationNew Delhi, IndiaPart of All India EV

India's EV Charging Infrastructure is a Decade-Long Opportunity

My EV Charger - The Intelligence Layer Every Deployment Needs

India has millions of EVs on the road and fewer than 25,000 public charging points. The gap is massive — and growing. My EV Charger connects serious buyers with verified manufacturers and CPOs to accelerate every deployment across India.

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